Senior Enterprise Infrastructure Engineer 2

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth​, protects data, and serves as a critical partner to all departments of PowerSchool.

Description

Enterprise Infrastructure is responsible for supporting all hardware and software systems. They also provide technical guidance to IT and non-IT staff to ensure that all infrastructure systems meet the company's current and future needs, as well as troubleshoot system and network issues.

Your day-to-day job will consist of:

• • Support all systems that comprise the PowerSchool IT infrastructure including networking and server equipment, monitoring tools, and supporting environments
  • Manage VMware and Hyper-V virtualization platforms, including provisioning, performance tuning, and troubleshooting.
  • Deploy, configure, and maintain AWS cloud services (EC2, S3, VPC, IAM, etc.).
  • Manage internal and External DNS and DHCP server configurations, ensuring proper name resolution and IP allocation.
  • Monitor and troubleshoot system and network issues to ensure performance and system responsiveness
  • Assisting in configuring network and/or third-party hardware/software application programs to provide improved response time, quality, or cost effectiveness
  • Maintain system health on all Enterprise IT managed infrastructure hardware
  •  Collaborate with business units and other IT staff to support, design and provide systems that meet the needs of our growing business
  • Create and maintain IT infrastructure diagrams, runbooks, and supporting documentation
  • Provide Windows and Linux Server, Operating System, middleware maintenance and support
  • Keep IT plans updated (DR, change/access control)
  • DR testing as required
  • Serves as a mentor for other IT staff
  • Any other tasks as assigned by management

Minimum Qualifications

• Bachelor’s degree in a Computer Engineering or related field preferred
• 5 years of VMware implementation and administration experience
• 5 Years of AWS cloud experience
• 7 years’ hands-on implementation and support experience with:
• Windows Server versions including: 2019, and/or 2022
• Linux Server versions including Ubuntu and CentOS
• Virtualization (VMWare/Hyper-V) including monitoring and performance tuning
• Network and systems monitoring (Cisco Meraki, Netbox, Patch Management, SolarWinds, etc)
• Storage technologies, including NAS and SAN in addition to various snapshot technologies
• Various scripting tools such as PowerShell and others.

Preferred Qualifications

• Networking and network products knowledge (switches, routers, firewalls) to assist with the Network Team
• Experience deploying and managing IT ITIL and security technologies
• Strong customer facing skills
• Strong organizational skills
• Excellent written and verbal communications
• AWS, Microsoft or VMWare certifications is a plus

EEO Commitment

PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.
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