Cloud Operations Engineer 2

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure.

Description

A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices.

Your day-to-day job will consist of:

• Monitoring and managing the Analytics & Insights platform, addressing system issues and ensuring batch processing
• Deploying customer environments in AWS and Snowflake
• Leverage AI and automation where possible to improve delivery accuracy and speed
• Upgrades and patching across both the product and AWS infrastructure (Kubernetes, etc)
• Working with Services, Support, and Engineering teams in delivering and supporting our software
• Participate in on-call and rotating shifts

Minimum Qualifications

• Minimum of 2 years of relevant and related work experience.
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
• Solid knowledge of cloud computing platforms including AWS, Azure, and Snowflake
• Experience with Kubernetes and EKS, including monitoring tools, deployment methodolgies, etc
• Good experience with scripting using tools such as shell and Python

Preferred Qualifications

• Experience 
• Good understanding of software engineering principals

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.