Senior System Administrator - Coupa

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth​, protects data, and serves as a critical partner to all departments of PowerSchool.

Description

The Enterprise Applications team is responsible for establishing and configuring enterprise software applications, providing training to IT staff and employees, supporting users, and troubleshooting issues.

Your day-to-day job will consist of:

• Responsible for the Coupa configurations and customizations needed to deliver the desired solution.
• Perform administration and implement enhancements to the Coupa instance.
• Work collaboratively across teams and/or independently to design and build solutions on the Coupa platform.
• Provide guidance on solution requirements, technical design, integration architecture, and solution recommendations.
• Employ established change control processes from development to production and across the development lifecycle. Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed.
• Log and track identified system problems and work with stakeholders through resolution.
• Implement and govern security including login access policies.
• Understand all aspects of Coupa configuration and technical/functional capabilities, including all changes and potential system implications related to the Coupa release upgrades.
• Manage and configure Coupa integrations, including custom integrations.
• Manage new user set-ups and deactivations.
• Research and stay current on security and maintenance related items and or tools.
• Regularly audit data to uncover data integrity issues and/or opportunities for process improvement.
• Maintain updated system documentation and Coupa policies/procedures.
• Serve as a subject matter expert on items related to Coupa and third party integrations.
• Remain current on new Coupa features and functionality and provide recommendations for process improvements.

Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering or related technical field preferred.
• 4+ years experience in technical implementations of Coupa or similar role.
• Coupa Platform Certification required.
• Proven ability to independently perform development, testing, implementation, documentation and updates as it relates to the Coupa software and system administration.
• Builds relationships and works well across functions.
• Can work independently, as well as with a team.
• Good analytical skills and ability to distill salient points from large data sets.
• Ability to communicate and explain complex principals across functions and levels of the organization.
• Possess strong analytical and communication skills, both written and verbal.
• Prioritize tasks, manage time effectively and work on projects in parallel.
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgement that is consistent with standards, practices, policies, procedures, regulation or government law.
• Willingness to learn new technologies, self-motivated.
• Ability to act quickly and iterate to achieve results.
• Travel occasionally, up to 5-10%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands.

Preferred Qualifications

• Coupa Product Certification desired.
• Experience with NetSuite a plus.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.